Frequently Asked Questions
Portable Restrooms FAQ's
How many portable restrooms do you recommend for my event?
The number of portable restrooms you need for your event depends on the size of the event, the duration, and the number of attendees. We can help you determine the appropriate number with our calculator or over the phone.
Are your portable restrooms clean and well-maintained?
Yes, we take pride in providing clean and well-maintained portable restrooms for our customers. We invest heavily into newer restrooms to make sure you have new and clean units.
Do you offer handwashing stations with your portable restrooms?
Yes, we offer a variety of portable handwashing stations to complement our portable restrooms. We can help you select the appropriate number and type of handwashing stations for your event.
How do you deliver and set up the portable restrooms?
Our technicians will deliver the portable restrooms to your event site and set them up in a location that is convenient for your attendees. We can work with you to ensure that the placement meets your specific needs. All units must be serviceable within 10ft. of an area to park a medium service truck.
Portable Restroom Trailers FAQs
What amenities are included in your luxury portable restroom trailers?
Our luxury portable restroom trailers include amenities such as air conditioning, heating, running water, flushable toilets, sinks, and interior lighting. Some models also feature high-end finishes and premium sound systems.
How many people can use the portable restroom trailer at one time?
The number of people that can use the luxury portable restroom trailer at one time depends on the size of the trailer. Our trailers range in size from 2-stalls to 10-stalls, so we can accommodate events of any size.
How do I power the luxury portable restroom trailer?
Our luxury portable restroom trailers require a 20A-50A power source to operate the heating and air conditioning systems, as well as the lighting and water pumps. We can provide a generator for an additional fee, or you can supply your own power source.
Do you provide attendants for the luxury portable restroom trailers?
Our luxury portable restroom trailers do not come with attendants, but we can provide attendants for an additional fee if requested. Our attendants will ensure that the trailers are clean, stocked, and ready for use throughout your event.
How do I reserve a luxury portable restroom trailer for my event?
You can reserve a luxury portable restroom trailer by filling out our event calculator or filling our our contact form. We will work with you to understand your event needs, recommend the appropriate trailer size, and provide you with a competitive and transparent quote. We recommend reserving your trailer as early as possible to ensure availability.
Septic Tank Pumping FAQ's
How often should I get my septic tank pumped?
It is recommended to get your septic tank pumped every 3-5 years, depending on the size of your tank and the number of people in your household.
How do I know if my septic tank needs to be pumped?
Signs that your septic tank may need to be pumped include slow draining sinks or toilets, unpleasant odors, or sewage backups in your home or yard.
What happens during a septic tank pumping service?
Our technicians will first locate and uncover your septic tank. Then, using specialized equipment, they will pump out the solid and liquid waste from the tank and dispose of it properly.
How long does a septic tank pumping service take?
The duration of a septic tank pumping service can vary depending on the size of the tank and the amount of waste that needs to be removed. Typically, it takes 1-2 hours.
What should I do to prepare for a septic tank pumping service?
It is recommended to clear the area around your septic tank and have a rough idea of the distance from the tank (if located) to the closest area a large truck can park.
Can you locate my septic tank?
We offer tank locating using ground probes, push-rod sewer cameras and frequency locators. We hand dig tank lids up to 3ft. in depth and will suggest for excavation beyond that.
Grease Trap Pumping FAQ's
What is a grease trap?
A grease trap captures fats, oils, and grease (FOG) from commercial kitchens and prevents them from entering the wastewater/sewer system.
How often should I get my grease trap pumped?
The frequency of grease trap pumping depends on the size of the trap, the amount of FOG generated by your kitchen, and any mandates enforced by your local environmental management agency. Typically, it is recommended to have it pumped every 3 months for outdoor gravity grease interceptors and 1-3 months for indoor hydromechanical grease traps.
What are the consequences of not pumping a grease trap regularly?
If a grease trap is not pumped regularly, FOG can build up and cause blockages in your plumbing system, leading to backups, odors, and potential kitchen closures. Additionally, prolonged exposure of grease will deteriorate concrete (common outdoor tank material).
How do you pump a grease trap?
Our technicians will first locate and safely uncover your grease trap. Then, using vacuum trucks and pressure washers, they will fully evacuate the grease trap waste, wash and scrape the tank, inspect for system issues and dispose at a wastewater treatment facility. A service checklist and photos from the job will be sent to your email.
Can I dispose of FOG myself?
It is not recommended to dispose of FOG down the drain or in the trash. Our company offers specialized services to keep you compliant and your system operating correctly.
Used Cooking Oil Collection FAQ's
Why should I recycle my used cooking oil?
Recycling used cooking oil reduces the amount of waste in landfills and can be repurposed into biodiesel, a renewable energy source. High volumes of oil may also qualify for cash rebates.
How often should I schedule used cooking oil collection service?
The frequency of used cooking oil collection depends on the amount of oil your business generates. Our team takes the guesswork out of this process by matching the container size and service frequency to your specific needs. Rarely will customers have to call to manually schedule service.
What types of cooking oil do you collect?
We collect all types of cooking oil, including vegetable oil, canola oil, soybean oil, and more. We do NOT collect motor oil or other petroleum products.
Is there a fee for used cooking oil collection service?
Our used cooking oil collection service is typically free of charge, and we may even offer a rebate for certain amounts of oil collected.
What type of containment do you provide?
We provide used cooking oil dumpsters ranging in size from 50 – 300 gallons. For larger accounts we may offer used oil pumping systems.